Terms & Policies

Privacy Policy

Last updated: May 27, 2026

LumeaSalt operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services.

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

Name, billing address, shipping address, phone number, and email address.

Payment Information

Payment details necessary to process transactions.

All payments are securely processed through third-party payment providers. LumeaSalt does not store full payment card details on its servers.

Account Information

Username, password, account preferences, and settings if you create an account.

Order Information

Products viewed, added to cart, purchased, returned, exchanged, or otherwise interacted with through our Services.

Communications

Information you provide when contacting customer support or communicating with us.

Device & Usage Information

IP address, browser type, device information, operating system, time zone, referring URLs, and interactions with our Services.

How We Collect Information

We may collect personal information:

Directly from you when you place an order, create an account, subscribe to marketing communications, or contact us
Automatically through cookies, pixels, analytics tools, and similar technologies
From service providers and partners that help us operate our Services
From third-party platforms where permitted by law

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases, shipping, and account activity
Improve and personalize your shopping experience
Analyze website performance and usage
Prevent fraud, unauthorized transactions, and security risks
Comply with legal obligations
Operate, improve, and maintain our Services

We may also use your information for marketing communications, promotional offers, product updates, and announcements.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

How We Share Information

We may share your information with trusted third parties necessary to operate our business, including:

Shopify, our e-commerce platform provider
Payment processing providers
Shipping and fulfillment partners
Analytics and marketing providers
Fraud prevention and security partners
Legal authorities where required by law

Shopify may process certain information to provide store functionality, payment processing, analytics, and platform improvements.

You can learn more about Shopify’s privacy practices by visiting Shopify’s Privacy Policy:

Shopify Privacy Policy

LumeaSalt does not sell personal information to third parties.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Improve website functionality
Remember customer preferences
Analyze website performance and traffic
Personalize user experience
Deliver relevant advertising and marketing content

Third-party services such as Shopify, analytics providers, and advertising partners may also use cookies in connection with our Services.

You can manage, disable, or delete cookies through your browser settings at any time.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

Provide and maintain our Services
Complete transactions
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements and policies

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

Access personal information
Request correction of inaccurate data
Request deletion of personal information
Object to certain data processing activities
Withdraw consent where applicable
Opt out of marketing communications

To exercise these rights, please contact us at:

support@lumeasalt.com

We may need to verify your identity before processing certain requests.

International Transfers

Your information may be processed and stored in countries outside your country or region of residence.

Where required by applicable law, appropriate safeguards and contractual protections will be implemented to help protect personal information during international data transfers.

Children’s Privacy

Our Services are not directed to individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Services

Our Services may contain links to third-party websites, applications, or services.

LumeaSalt is not responsible for the privacy practices, content, or policies of third-party services.

Users access third-party services at their own discretion and risk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at: