Contact information
Contact Us
We’re always happy to assist with questions regarding products, orders, shipping, compatibility, or general support.
If you need help, please feel free to contact the LumeaSalt support team.
Email Support
For all inquiries, please contact:
We typically respond within 24–48 business hours.
Customer Support Hours
Monday – Saturday
8:00 AM – 7:00 PM (EST)
Company Information
This website is owned and operated by:
LUMEASALT LIMITED
Workshop 60, 3/F, Block A
East Sun Industrial Centre
No. 16 Shing Yip Street
Hong Kong
Customer Support
For faster assistance, please include the following when contacting us:
- Order number
- Product name
- Brief description of the issue
- Photos or videos if applicable
This helps our support team resolve requests more efficiently.