Terms of service
Last updated: May 27, 2026
Overview
Welcome to LumeaSalt. These Terms of Service govern your use of our website and services. By accessing or using our store, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully, as they include important information regarding your legal rights, warranties, and limitations of liability.
1. Access and Account
By using this website, you represent that you are at least the age of majority in your jurisdiction.
You are responsible for maintaining the confidentiality of your account information and ensuring that all information provided to us is accurate, current, and complete.
LumeaSalt reserves the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.
2. Our Products
We strive to display our products as accurately as possible. However, colors, finishes, textures, and appearance may vary depending on device settings, lighting conditions, and manufacturing tolerances.
Product descriptions, specifications, pricing, and availability may change without notice.
LumeaSalt reserves the right to discontinue products, limit quantities, or refuse service at our discretion.
3. Orders
All orders placed through our website are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
LumeaSalt reserves the right to cancel or refuse any order for reasons including but not limited to suspected fraud, unauthorized transactions, pricing errors, or inventory limitations.
All purchases are intended for personal use only and are subject to our Refund Policy.
4. Prices and Billing
Prices and product availability are subject to change without notice.
All applicable taxes and duties are calculated and displayed at checkout where required. Customers will not face unexpected charges upon delivery.
You agree to provide current, complete, and accurate billing information for all purchases made through our website.
By submitting payment information, you represent that you are authorized to use the selected payment method.
5. Shipping and Delivery
Estimated delivery times are provided for reference only and are not guaranteed.
Shipping delays may occasionally occur due to customs processing, carrier operations, weather conditions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information at checkout.
If your package is lost or damaged during transit, please contact support@lumeasalt.com. We will work with the carrier to arrange a replacement or refund where applicable.
Additional shipping details can be found in our Shipping Policy.
6. Intellectual Property
All content on this website, including but not limited to trademarks, logos, product images, graphics, videos, text, and designs, is owned by LumeaSalt or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
7. Optional Tools
We may provide access to third-party tools, integrations, or services that we neither monitor nor control.
Such tools are provided “as is” and “as available” without warranties or guarantees of any kind.
Your use of third-party services is entirely at your own risk and subject to the terms of those third parties.
8. Digital Watch Face Experience
Compatible products may include complimentary digital resources, setup guides, and curated watch face experiences.
These digital resources are provided as complimentary additions and become non-refundable once accessed or delivered.
Digital watch face experiences are designed for currently supported smartwatch models and compatible third-party applications.
LumeaSalt is not responsible for limitations, interruptions, or compatibility changes caused by official operating system updates (including Apple watchOS updates) or changes made by third-party software providers.
9. Third-Party Links
Our website may contain links to third-party websites or services.
LumeaSalt is not responsible for the content, policies, security, or practices of any third-party websites.
Accessing third-party services is done at your own discretion and risk.
10. Privacy Policy
Your submission of personal information through the website is governed by our Privacy Policy.
Shopify and related service providers may process information necessary for store functionality, payment processing, analytics, fraud prevention, and customer support.
11. Feedback
If you submit comments, suggestions, reviews, feedback, or other materials to LumeaSalt, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and distribute such content for operational and promotional purposes.
12. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping estimates, or availability.
LumeaSalt reserves the right to correct any errors and to update information without prior notice.
13. Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate intellectual property rights
- To distribute malware or malicious code
- To engage in fraud or deceptive activities
- To interfere with website security or operations
- To misuse third-party systems or services
Violation of these Terms may result in suspension or termination of access.
14. Termination
We reserve the right to suspend or terminate access to our services if these Terms are violated.
Any obligations or liabilities incurred prior to termination shall survive termination.
15. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
LumeaSalt does not guarantee uninterrupted service, error-free functionality, or compatibility with all devices, software versions, or third-party applications.
To the maximum extent permitted by law, LumeaSalt disclaims all implied warranties, including merchantability and fitness for a particular purpose.
16. Limitation of Liability
To the fullest extent permitted by applicable law, LumeaSalt shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or services.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable product or service.
17. Indemnification
You agree to indemnify and hold harmless LumeaSalt, its affiliates, employees, service providers, and partners from any claims, liabilities, damages, expenses, or legal fees arising from your violation of these Terms or misuse of the Services.
18. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain fully valid and enforceable.
19. Entire Agreement
These Terms, together with our posted policies and notices, constitute the entire agreement between you and LumeaSalt regarding the use of our services.
20. Governing Law
These Terms are governed by and construed in accordance with the laws of Hong Kong SAR.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
21. Changes to Terms
LumeaSalt reserves the right to update or modify these Terms at any time.
Changes become effective immediately upon posting on this website.
Continued use of the website constitutes acceptance of the updated Terms.
22. Contact Us
For questions regarding these Terms or our services, please contact:
LUMEASALT LIMITED
Workshop 60, 3/F, Block A, East Sun Industrial Centre
No. 16 Shing Yip Street
Hong Kong
Returns and exchanges require prior authorization. Please contact support@lumeasalt.com for return instructions and the appropriate return warehouse address.